Intermodal Contacts
Current/Existing Customers
| Area | Contact | Phone |
|---|---|---|
| All Current/Active Shipment Questions | Customer Support | Tel: 888-428-2673 |
Domestic Containers and Trailers
| Area | Contact |
|---|---|
| Asset-Owning Domestic Carriers | Connect with BNSF |
| NON-Asset-Owning Domestic Carriers | A2A - Access to Assets |
| Temperature-Controlled Trailers/Containers | Connect with BNSF |
International Ocean Containers
| Area | Contact | Phone |
|---|---|---|
| BNSF China Representative | Michelle Liu | Tel: 86-21-61415388 Fax: 86-21-61415389 BNSF Railway International Services Inc. Room 2903, Shanghai Times Square No. 93, Middle Huaihai Road, Shanghai, 200021 |
Beneficial Cargo Owner Contacts
Territories are based on customer headquarters location, please contact the corresponding industry expert in the contact list below the map:
| Region | Contact | |
|---|---|---|
| Southwest | Katie Lyons | |
| Northwest | Cody Coats | |
| North Central | Camille Brown | |
| Central | Jacob Males | |
| Ohio Valley | Trent Rogers | |
| Northeast | Namita Kulkarni | |
| Southeast | Jessica Pendleton | |
| Mexico City and South | Laura Hernandez | |
| North Mexico | Fernando Llano |
New to Rail or BNSF?
Learn how easy it is to become a BNSF customer. We will show you how to get a rate, ship, track and manage your account.
GET STARTED
WHAT CAN YOU SHIP?
Our consistent and cost-effective service takes products of any size to customers where they need them.
WHERE CAN YOU SHIP?
BNSF's network can get you there – no matter where you're shipping your freight.
HOW CAN YOU SHIP?
You can rely on our best-in-class services to deliver your goods in the most cost-effective manner.